Privacy Policy

1. Introduction

GrantDrafter ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our grant application assistance service.

By using GrantDrafter, you agree to the collection and use of information in accordance with this policy. This Privacy Policy applies to users in Australia, New Zealand, the United States, and other jurisdictions.

2. Information We Collect

2.1 Information You Provide

We collect the following information that you provide directly to us:

• Account Information: Email address and account credentials
• Payment Information: Billing details and payment method information (processed securely through our payment processor)
• Grant Application Data: Information you provide when creating and working on grant applications, including organizational details, project information, and application responses

2.2 Automatically Collected Information

Currently, we do not use cookies or tracking technologies. If we implement analytics or tracking in the future, we will update this policy and notify you.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our grant application assistance service
• To process your subscription payments
• To assist you in creating and completing grant applications using AI technology
• To communicate with you about your account and our services
• To improve and optimize our service
• To comply with legal obligations

4. AI and Your Data

GrantDrafter uses artificial intelligence to assist with grant applications. Important information about AI and your data:

• We use third-party AI services to process your grant application content
• We do not use your data to train AI models
• Your grant application data may be processed by AI services to generate suggestions and assistance
• You are informed when AI is being used to assist with your applications

5. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: We share information with third-party service providers who perform services on our behalf, including payment processing, AI processing, and hosting services
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Privacy Rights

8.1 Australian Privacy Rights

Under the Australian Privacy Act 1988, you have the right to:

• Access your personal information
• Correct inaccurate or outdated information
• Request deletion of your personal information
• Make a complaint about how we handle your personal information

8.2 New Zealand Privacy Rights

Under the New Zealand Privacy Act 2020, you have similar rights to access, correct, and request deletion of your personal information.

8.3 US Privacy Rights

Depending on your state of residence, you may have additional privacy rights under laws such as the California Consumer Privacy Act (CCPA) or other state privacy laws.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our service does not have age restrictions. However, if we become aware that we have collected personal information from someone under the age of 13 without parental consent (or under the applicable age in your jurisdiction), we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: support@grantdrafter.com
Address: Suite 100-1000, South Cache Street, Jackson, WY 83001

13. Complaints

If you have a complaint about how we handle your personal information, please contact us first. If you are not satisfied with our response, you may lodge a complaint with the relevant privacy authority in your jurisdiction:

• Australia: Office of the Australian Information Commissioner (OAIC) - www.oaic.gov.au
• New Zealand: Office of the Privacy Commissioner - www.privacy.org.nz
• United States: Federal Trade Commission or your state attorney general